Privacy Policy

This page explains how GovDash collects, uses, and protects your information. It outlines our data handling practices, security standards, and your rights as a user.

GovDash Privacy Policy

DATED: April 29, 2025

Realize, Inc., a Delaware corporation with its principal offices at 200 Park Ave S, New York, NY 10003, ("GovDash," "we," "us," or "our") operates the www.govdash.com website (the "Site") and provides an AI-powered proposal and contract management platform for government contractors (the "Services").

This Privacy Policy informs you of how information about you is collected, used, and disclosed by us.

Scope of Application

This Privacy Policy applies to:


  • Visitors of the Site

  • Prospective and current customers and their representatives

  • Users who access or interact with our Services

  • Participants in GovDash-sponsored events, webinars, or surveys

By using our Site and/or Services or otherwise engaging with GovDash, you consent to the collection and use of your information as described in this Privacy Policy.

Information Collection

Categories of Personal Information


Category

Description

Contact

Name, email, phone number, company, title

Account & Usage

Login credentials, usage patterns, actions within the application

Technical

IP address, device type, operating system, browser version, location (IP-based)

Communications

Messages sent to GovDash or through in-product chat or support

Transactional

Purchase records, payment status, subscription plan

Other

Any other data you voluntarily submit (e.g., through surveys, events, feedback forms)


Sources of Information


  • Directly from you (signups, form submissions, support tickets)

  • Automatically through use of the Site and Services (analytics, cookies)

  • From third-party providers (e.g., CRM tools, enrichment platforms, integrations)


How We Use Information


Purpose

Legal Basis

Provide, operate, and improve the Services

Contractual necessity / Legitimate interest

Deliver support and respond to inquiries

Contractual necessity

Prevent fraud, abuse, and security threats

Legitimate interest

Analyze usage to improve performance

Legitimate interest

Send product updates and training content

Consent / Legitimate interest

Conduct marketing and outreach

Consent / Legitimate interest

Comply with legal and regulatory obligations

Legal obligation


Data Hosting and Security

GovDash operates in FedRAMP High-authorized cloud environments to support secure usage by government contractors. We implement strong security controls, including:


  • Data encryption at rest and in transit

  • Logical segregation of customer environments

  • Role-based access control and monitoring

  • Regular vulnerability scanning and patching

Only authorized personnel may access customer data under strict confidentiality obligations.


Information Sharing

We may share your information with:


  • Trusted vendors and service providers (e.g., cloud hosting, support tools) for the purpose of delivering Services in accordance with our contractual and legal obligations.

  • Government or legal authorities where required by law.

  • Acquirers or successors in case of business transfer.

  • Integration partners as part of your enabled workflows.

We do not sell your personal information under any circumstances. All sharing is done in alignment with our contractual commitments and applicable law.


Retention

We retain personal data only as long as necessary to:


  • Deliver our Services in accordance with our contractual obligations

  • Comply with legal and regulatory requirements

  • Enforce our agreements

Customers may request deletion of their data in accordance with our Terms of Agreement.


Your Rights and Choices

You have the right to:


  • Access the personal information we hold about you

  • Correct inaccuracies in your data

  • Request deletion, subject to contractual and legal obligations

  • Object to certain processing activities (e.g., direct marketing)

  • Withdraw consent where previously given

To exercise any of these rights, contact us at privacy@govdash.com.


Marketing Communications

You may opt out of marketing emails at any time using the unsubscribe link. We may still send you transactional messages related to your account or the Services, as required to fulfill our contractual commitments.


Changes to this Policy

We may update this Privacy Policy from time to time. If changes are material, we will provide advance notice via email or the Site. Continued use of the Services constitutes acceptance of the revised policy.


Contact Us

GovDash (Realize, Inc.)
Email: privacy@govdash.com
Address: 200 Park Ave S, New York, NY 10003

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